- Description
- Curriculum
- Reviews
Welcome to the Creative Problem Solving workshop. In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
INTRODUCTION
Course Objectives
MODULE 1
The Problem Solving Method
What is a Problem?
What is Creative Problem Solving?
What are the Steps in the Creative Solving Process?
Knowledge Check
MODULE 2
Information Gathering
Understanding Types of Information
Identifying Key Questions
Methods of Gathering Information
Knowledge Check
MODULE 3
Problem Definition
Defining the Problem
Determining Where the Problem Originated
Defining the Present State and the Desired State
Stating and Restating the Problem
Analyzing the Problem
Writing the Problem Statement
Knowledge Check
MODULE 4
Preparing for Brainstorming
Identifying Mental Blocks
Removing Mental Blocks
Stimulating Creativity
Knowledge Check
MODULE 5
Generating Solutions (I)
Brainstorming Basics
Brainwriting and Mind Mapping
Duncker Diagrams
Knowledge Check
MODULE 6
Generating Solutions (II)
The Morphological Matrix
The Six Thinking Hats
The Blink Method
Knowledge Check
MODULE 7
Analyzing Solutions
Developing Criteria
Analyzing Wants and Needs
Using Cost/Benefit Analysis
Knowledge Check
MODULE 8
Selecting a Solution
Doing a Final Analysis
Paired Comparison Analysis
Analyzing Potential Problems
Knowledge Check
MODULE 9
Planning Your Next Steps
Identifying Tasks
Identifying Resources
Implementing, Evaluating, and Adapting
Knowledge Check
MODULE 10
Recording Lessons Learned
Planning the Follow-Up Meeting
Celebrating Successes
Identifying Improvements
Knowledge Check
ASSESSMENT
Post-Test