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ACG-Business Ethics Accountability
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Accountability in the Workforce

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Welcome to the Accountability in the Workplace workshop. Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

This course will provide you with informative tools and practical strategies that can be used to help empower the team to work toward achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

INTRODUCTION
Course Objectives

MODULE 1
What is Accountability?
Defining Accountability
Personal Accountability
Being Held Accountable
Accountability vs. Blame
Understanding the Importance
Knowledge Check

MODULE 2
Creating an Accountable Workplace
Modeling Accountability
Valuing Accountability
The Front-Loading Benefits
Teamwork
The Accountability Cycle
Knowledge Check

MODULE 3
The C’s of Accountability
Clarification
Common Purpose
Communication
Collaboration
Consequences
Knowledge Check

MODULE 4
Building Ownership
Ownership vs. Accountability
The Ownership Mentality
Why Does it Matter?
The Weight of Micromanaging
Sharing Your Vision
Knowledge Check

MODULE 5
Accountability in Leadership
What is Leadership?
The Role of the Organization
The Role of the Manager
The Role of the Employee
Strengthening Leadership Accountability
Knowledge Check

MODULE 6
The Power of Goal-Setting
Setting SMART Goals
Who is Accountable?
Identifying Your “Why”
Goal Lengths
Remaining Loyal to Your Goals
Knowledge Check

MODULE 7
Feedback as a Tool
Choosing Positivity
Considering the Time Frame
Giving Feedback
Receiving Feedback
Creating an Action Plan
Knowledge Check

MODULE 8
Effective Delegation
What is Delegation?
How to Delegate
When to Delegate
To Whom Should You Delegate
Dismissing Delegation
Knowledge Check

MODULE 9
Barriers to Accountability
Closed Communication
Failure to Meet Expectations
Lack of Self-Confidence
Lacking Alignment
Overcoming Obstacles
Knowledge Check

MODULE 10
The Benefits of Accountability
Improving Performance
Building Trust and Integrity
Employee Engagement
Workplace Satisfaction
Dedication to Your Role
Knowledge Check

ASSESSMENT
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