Assertiveness & Self-Confidence
- Description
- Curriculum
- Reviews
Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
INTRODUCTION
Course Objectives
MODULE 1
What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles
Knowledge Check
MODULE 2
Obstacles to Our Goals
Types of Negative Thinking
Case Study
Personal Application
Knowledge Check
MODULE 3
Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Body Language
Knowledge Check
MODULE 4
The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
Knowledge Check
MODULE 5
Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses
Knowledge Check
MODULE 6
Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count
Knowledge Check
MODULE 7
Sounding the Part
It’s How You Say It
Sounding Confident
Using “I” Messages
Knowledge Check
MODULE 8
Powerful Presentations
What to Do When You’re on the Spot
Using STAR to Make Your Case
Knowledge Check
MODULE 9
Coping Techniques
Building Rapport
Expressing Disagreement
Coming to Consensus
Knowledge Check
MODULE 10
Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics
Knowledge Check
ASSESSMENT
Post-Test
